Social Media Policies

Many nonprofits are on social media but far fewer have social media policies. This means that in most cases, staff is operating without formal guidance. In many cases, the executive director is not technologically savvy and feels ill equipped to provide guidance – or so she thinks.

The risks posed to nonprofits as the result of social media can be substantial.  Major risks include labor relations issues, privacy/confidentiality issues, HR issues (everything from discrimination allegations in hiring/firing to non-exempt time logs), brand image concerns, and more. These apply to all nonprofits but are more concerning for those doing direct client outreach online.

I have written a book chapter (forthcoming) on this topic and have created this resource page to help nonprofits.

Sample Policies

Related Blogs

Thoughts for Leadership

Nonprofit Related Resources

Overall Cyber Security

Bookmark this page. It will be updated regularly with tips, resources, and ideas. If you have information to share, email me at